Shipping Policy

Within Victoria mysupply’s delivery fleet have designated delivery areas for Monday to Friday for in store delivery, see below map.

mysupply delivery areas

You will be notified once your order is complete via email with your delivery day confirmation or you can contact us prior to ordering for more information.

Shipping Rates

VIC
Free Shipping for orders over $200.00
Orders under minimum incur a $30.00 freight charge*

NSW, ACT, SA
Free Shipping for orders over $300.00
Orders under minimum incur a $40.00 freight charge*

QLD, TAS
Free Shipping for orders over $300.00
Orders under minimum incur a $50.00 freight charge*

WA, NT
Free Shipping for orders over $300.00
Orders under minimum incur a $80.00 freight charge*

* You may be contacted for higher freight charges if required due to distance and product type.
eg. Dangerous Goods.

Carriers

We use the following third party carriers when required

Captial Transport
Hunters Express
TNT

Turnaround

All third party couriered orders are shipped within 48 hours, Monday - Friday 8am - 2pm

Back Orders

If an item is on backorder we will contact you to inform you of the estimated time of delivery. If multiple items are ordered and one item is backordered, we will ship the available products and ship the backordered item when available with no additional shipping and handling charges.

P.O Boxes

We do not ship to P.O Boxes.

Dangerous Goods

Dangerous Goods such as corrosive or flammable chemicals must be declared at all times. You may be contacted prior to your delivery with extra freight charges.

Shipping Policy

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